Returns & Refunds

RETURN AND REFUND POLICY

TO MAKE A RETURN:

1. Please refer to the Return Policy above to ensure that your return meets the criteria stated.

2. Email support@gracielaneboutique.com and let us know you’ll be returning

3. Please send your package to the address listed below.

4. Once your package is received please allow 3-5 business days for us to process your return. A refund/ store credit be sent to the email address provided at checkout.

EXCHANGES

We would love to exchange for you if we have the item in stock. Due to our limited quantities per unique style, sometimes this option is not available. Please note in an email what style and size you’d like and if we have it we will send it to you. This shipping cost is the customer’s responsibility.

PROBLEMS OR QUESTIONS?

If you believe that you have received damaged or incorrect merchandise, or have any questions about your order, please contact us as soon as possible. You can reach us by email at support@gracielaneboutique.com or 912-405-4973.

RETURN ADDRESS

199 25th St NW, Massillon,OH 44647

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Attention!

Due to the overloaded in orders we cannot guarantee parcels will arrive before Christmas Day. Please consider before placing any orders.